Help - Frequently Asked Questions

We're a small group of developers who've achieved success on the mql5.com marketplace, having had the top-selling and rated bot on the site, plus 25,000+ downloads of our EAs. We're now expanding our service thanks to our sponsor to allow anyone to trade automatically for free!

Individual support is limited for the free EAs, however you can access manuals and external resources through your profile page, as well as general information through the help section. If you have a question that isn't answered in these sections - you can send a private message to Jamesandhistrades on mql5.com. Thank you!

Yes, we use https, standard and state-of-the-art encryption and security practices to protect your personal information.

Thanks to our sponsor IC Markets, we can provide some of our EAs at no cost to customers (they pay us). The sponsor wins, you win and we win, sounds like a great deal!

Unfortunately yes, not all EAs win all the time, and if you're not careful you could lose your money. It's recommended to start trading with a demo account to get comfortable with how the bot works, and to set your risk to an appropriate level for your capital. Low risk is generally advised except for disposible or 'play' accounts. Past performance can't guarantee future performance.

How to install the EA
What account type should I use?